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FAQ

If you don't find the answers you are looking for in the following list of frequently asked questions, please visit out forum for help.

You don't need a license, if you are just taking uCommerce for a test drive or are developing a site.

uCommerce will run with all features enabled if you install it locally. Or if your domain name contains words like stage, staging, preview, demo, developer etc. So you can easily create a local project and work on it, and show it off to your client using a special domain name (like projectx.staging.mycompany.com).

Even if the above conditions are not met, uCommerce will continue to run. It will just show a "Developer Edition" banner at the top of your website, to notify you that this is the time to get you a license. But it will still be fully functional.

A production server and thus a server which requires a license is customer facing and generally used for content management/authoring or content delivery.

Non-production servers include development-, testing-, and user acceptance test environemnts.

Go to the Product section, choose the appropriate license for your site, and proceed through check out.

You can either buy a license for uCommerce or deploy the site on any number of predefined testing URLs, which will not trigger the developer edition banner.

Staging Sites without the Developer Edition Banner

uCommerce will check for an installed license only once per application start. Recycle your website by saving a change to web.config, executing iisreset, or clicking the recycle button on your app pool.

Also uCommerce requires write access to the root folder of your website to create the license file after the key file is placed there.

To install a new key follow these steps:

- Delete existing ".lic" and ".key" files from the root of your website
- Add the new "uCommerce.key" file to the root
- Recycle IIS (either by modifying web.config or via the IIS manager)
- Upon the first external request the key will be activated

Once a license is installed uCommerce will verify that the license is met. If the license is exceeded you'll see the banner informing you of the fact.

By default uCommerce ships with a default marketing campaign. If you're running uCommerce Free Edition you must disable the campaign under the marketing node.

Remember to recycle to app pool to force uCommerce to recheck the license.

uCommerce and the uCommerce Store reference implementation come in two separate packages. First you need to download and install uCommerce itself and then the store.

Take a look at our instructional videos on how to get things up and running.

uCommerce is a multilingual e-commerce platform as such it tries to find texts in your native language. By default uCommerce ships with US English and Danish for the default catalogs.

You can force uCommerce to use US English by setting up a hostname for your site and configuring the language to US English.

The XML structures produced by the Commerce Library are highly dynamic in nature. To get the exact structure based on your configuration you can output the XML in a textarea to avoid it being rendered as HTML by the browser using the following piece of code:

<textarea>

  <xsl:copy-of select="CommerceLibrary:GetBasket()"/>

</textarea>

Resolution

You need to either reinstall uCommerce using the standard installation method

- or -

You can update UI.xml found in <umbraco install directory, usually wwwroot>/umbraco/config/UI.xml manually with the missing dialog information. The current dialog configuration is located in the uCommerce package zip under /umbraco/ucommerce/install/uCommerceUI.xml.

Reason

All Umbraco dialogs must be registered in UI.xml, which is located in the /umbraco/config/create/UI.xml. Usually the error is caused by updating Umbraco from one version to another after installing uCommerce. When Umbraco is installed configuration files like UI.xml are overwritten with default ones

Example of the error message

"ERROR CREATING CONTROL FOR NODETYPE: settings__orders_shippingmethods_root

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ArgumentException: ERROR CREATING CONTROL FOR NODETYPE: settings__orders_shippingmethods_root

Verify that you have uCommerce entries in the table umbracoAppTree.

Verify that you have the commerce section in web.config.

The most likely cause of the error is that the user running the website doesn't have write access to web.config, e.g. NETWORKSERVICE or a custom identity.

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