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3 min read

Silver Partner: Great State

Innovative, collaborative and creative digital customer experience agency

Being an award-winning digital customer experience agency, Ucommerce Silver Partner, Great State, solves unique challenges for their clients with their digital solutions. When they were asked to create an employee empowerment tool for the Royal Navy to solve its retention challenges, the company decided to partner up with Ucommerce.


High-quality digital customer experiences 

Great State specialises in digital strategy, product innovation, design and digital engineering. With more than 60 people based in Bristol and London, the company has a large base of in-house specialists working to create innovative and bespoke digital solutions for their clients.

“We partner with our clients to solve either a unique business problem, support with employee wellbeing and drive forward transformation."
India Hicks
Marketing Manager at Great State

So, when the Royal Navy was facing an employee retention challenge, that’s where Great State stepped in. The digital agency created a digital empowerment tool in the form of a progressive web app, designed to alleviate some of the daily pain points experienced by serving personnel.

“We undertook an extensive piece of discovery work and spoke to serving personnel to really understand the challenges that they were experiencing and then we solved these challenges using digital"
India Hicks
Marketing Manager at Great State

With the need for flexibility and scalability, Great State chose to partner up with Ucommerce to integrate the e-commerce platform with the Umbraco-built app. Not only did the web app solve a lot of problems for the Royal Navy, but the innovative approach also secured them a Gold BIMA award for Best Digital Transformation. You can read more about the Royal Navy case study here. 

A safe pair of hands

One of Great State’s main drivers is to deliver digital experiences beyond all expectations. By working innovatively, collaboratively and creatively, the Great State team works at pace to deliver bespoke digital solutions.

India Hicks, Marketing Manager concludes our talk: “Everyone at Great State is collaborative by nature and people share their expertise daily to ensure we produce the best work we can. We have a lot of fun and we produce award-winning work”. 

 And that’s one of the reasons that we’re so excited to welcome Great State into our family. They have the ability and dedication to apply technology to human problems in the way that we also strive to work here at Ucommerce. A great fit values-wise.

Are you our new Partner?

If you want to look into the possibility of being part of the Ucommerce journey and offering our platform to your customers, please reach out to our Partner Management team for an informal conversation. Let’s see if we are a fit 💙